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Member Benefits
Rewards Certificate - Earn $10 for every $300 you spend.
Sneak Peaks and Action Alerts - The inside track on sales, promotions, and special events.
Exclusive Offers - Only available for Action Pass™ Members.
Free Points! - Earn 100 points when you join and provide your email address!
Contact Us

If you would like to contact member services, please call:
8 a.m. to 5 p.m. PST, Monday - Friday

Please also feel free to email or write to us:
Email: Click here to email us

Mail: Sport Chalet
Attn: Action Pass Member Services
One Sport Chalet Drive
La Canada, CA 91011

For all other questions, please visit our Contact Us page for information.

Action Pass™ Reward Program Information
As an Action Pass™ member it is easy to earn rewards and stay informed. Best of all it's yours FREE.

Use your Action Pass™ member number every time you shop and:

Collect Points - You'll earn one point for every dollar you spend*

Receive Rewards - When you reach 300 points, we will automatically send you a Reward Certificate

Save Money: - Use your Reward Certificate the next time you shop

Repeat - When you reach 300 points, we will automatically send you a $10 Reward Certificate valid for anything sold at Sport Chalet.

Use your Action Pass™ member number, or phone number provided on the application, with every purchase, merchandise return, or when redeeming Action Pass™ Reward Certificates to ensure your account is accurate. Sport Chalet may also ask to see another form of identification when redeeming an Action Pass™ Reward Certificate.

Action Pass™ membership accounts are non-transferable.

Members earn 1 point for each dollar spent in-store, or at, on merchandise, rentals, and services. Points will not be awarded for sales tax, shipping charges, or other excluded charges, or on the purchase of Sport Chalet gift cards. Points earned on items that are later returned will be deducted from your account and any corresponding reward certificate may be invalidated. Points have no cash value.

In the event of point discrepancies, please call Member Services, 866-630-2425 within 60 days of original purchase.

Reward Certificates can be redeemed for merchandise only and must be used in its entirety at time of purchase. Reward Certificates may not be used toward the purchase of Sport Chalet gift cards, or select product, Reward Certificates have no cash value. No cash will be paid for any unused portion of a Reward Certificate. Reward Certificates expire on the expiration date listed on the front of the certificate.

Members are responsible for notifying Sport Chalet of any change in address, email address, or phone number. Sport Chalet is not responsible for rewards that are lost, delayed, or misdirected. Action Pass™ Reward Certificates may be subject to federal, state, or other taxes. Such taxes are the sole responsibility of the Action Pass™ member.

Members will receive Reward Certificates via Email within 30 days after reaching program point threshold. Accounts under the same name, phone number, and/or address may be combined.

Sport Chalet reserves the right to modify and/or terminate this program at any time without written notice, even though the changes may affect the value of points in your account or the value of rewards. If there is no activity in a member's account for a period of 6 months, all account points will expire without written notice.

By entering a mobile phone on the application, member is agreeing to receive mobile marketing text messages from Sport Chalet. Depending on the terms of your wireless plan, your carrier may charge for receiving these messages. The mobile number subscriber opt-in is used only for receiving Sport Chalet marketing messages and will not be shared with any other companies representing goods or services. You may "opt out" of receiving future Sport Chalet mobile text messages at anytime.

By becoming an Action Pass™ member, you are agreeing to allow Sport Chalet to collect and retain transactional information as it relates to this program. You authorize Sport Chalet to use such information to send marketing communications to you as a member. Sport Chalet will NOT sell or trade member information to a third party for any purpose.

You must be at least 13 years of age to participate in this program.

Sport Chalet will use and safeguard Action Pass™ member information in accordance with its online privacy policy found at

©2013 Sport Chalet. All Rights Reserved.